Due to the high volume of orders, we do not offer refunds. Please note that all orders are pre-orders and require an estimated processing time of 4–6 weeks. If your order is taking longer than expected, rest assured it is still in progress. For exchanges or updates, please contact us at theclubpropserity@gmail.com. We kindly ask that you remain patient and avoid rushing the process so we can ensure the best quality for your order.